QB99's Terms and Conditions — Complete Guide

QB99 is an online gaming and entertainment platform operated for players in Bangladesh. These Terms and Conditions form part of the legal agreement between QB99 and its members. By creating an account or using any of our services, you confirm that you have read and fully accepted these Terms and Conditions.

QB99 reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be duly notified before any changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated Terms and Conditions.

• QB99 is open to individuals aged 18 and above only.
• Each individual may only operate one account.
• QB99 operates in compliance with the applicable laws and regulations of Bangladesh.
• Although these Terms and Conditions are provided in Bengali, the English version shall prevail in the event of any legal dispute.

To open an account on QB99, you must register with accurate and truthful information. If an account is found to have been created with false information, QB99 reserves the right to close that account at any time and forfeit any funds held within it.

• The name, phone number, and payment details provided at registration must be accurate.
• Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Keeping your account password confidential is solely the member's responsibility.
• Any unauthorized access to your account must be reported to QB99 Support immediately.
• If a KYC verification request is made, the required documents must be submitted within the specified timeframe.
• Accounts may not be transferred or sold to any third party.

Specific rules apply to deposits and withdrawals on QB99. All transactions are processed through secure and verified payment gateways. QB99 supports Mobile Banking, Nagad, Rocket, and crypto payments.

• The minimum deposit amount is BDT 500 and the maximum single deposit is BDT 100,000.
• The minimum withdrawal amount is BDT 500; withdrawal requests are typically processed within 15–30 minutes.
• Withdrawals must be made using the same payment method that was used for the deposit.
• QB99 reserves the right to withhold withdrawals if bonus wagering requirements have not been completed.
• For suspicious transactions, qb99 may request additional verification.
• Deposits or withdrawals from third-party bank accounts or mobile numbers are not accepted.

All bonus and promotional offers on QB99 are subject to specific terms. It is important to read the applicable wagering requirements and validity period carefully before claiming any bonus.

• Welcome bonuses typically require 20x to 30x wagering.
• Each bonus offer may only be claimed once per member, household, device, or IP address.
• Bonuses are generally valid for 7 days from the date of issue; any bonus not used within this period will be forfeited.
• Some games may not count toward bonus wagering; please refer to the promotions page for details.
• If bonus abuse is detected, qb99 reserves the right to void the bonus and suspend the account.
• Cashback bonuses can be withdrawn directly with no wagering requirement, though a maximum cap applies.

All games on QB99 are conducted in a completely fair and transparent manner. Our Random Number Generator (RNG) is regularly audited by independent third-party auditors, ensuring every game outcome is entirely random and unbiased.

• Any winnings obtained by exploiting software bugs or technical errors will not be considered valid.
• Using automated bots, scripts, or third-party software to play games is strictly prohibited.
• Collusion or conspiring with other players to defraud the platform is prohibited.
• Full details of game rules are available on each individual game page.
• If a game is incomplete due to a technical error, qb99 will attempt to refund the bet amount.

QB99 takes the protection of your personal information very seriously. We only collect data that is strictly necessary to operate the platform. Your personal information will never be sold or shared with third parties without your consent.

• Member data is protected with 256-bit SSL encryption.
• Documents submitted for identity verification will be used solely for the KYC process.
• For more details, visit QB99's Privacy Policy Please read.

QB99 believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. The following responsible gaming tools are available on QB99 free of charge:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you will play in each session.
• Cooling-Off: Temporarily suspend your own account for a set period.
• Self-Exclusion: Option to permanently close your account whenever needed.

QB99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause within these Terms and Conditions.
• If evidence of fraudulent activity, bonus abuse, or operating multiple accounts is found.
• If an account is created using a false identity or inaccurate information.
• If there is suspicion of money laundering or financial crime.
• Engaging in abusive behavior toward other members.

Members may also request account closure at any time through support. Any valid withdrawal requests will be processed before the account is closed.

QB99 provides its services on an "as-is" basis and is not liable for the following:

• Game losses resulting from internet disconnection or issues with the user's device.
• Delays or errors on the part of third-party payment providers.
• Any losses resulting from sharing your account password or login credentials.
• Service interruptions caused by unexpected technical issues or server outages.

QB99 is committed to delivering the highest quality of service at all times. If you have a complaint, please contact our support team — we are dedicated to resolving issues promptly.